Hot on the heels of our recent Best Lettings Estate Agent Award, M A S O N S is delighted to announce that in 2025, we will feature as a Gold (Exceptional) agent for lettings, in the national Best Estate Agent Guide.
In 2024, M A S O N S secured a Silver (Excellent) listing for its first entry in this exclusive, UK-wide guide. In just 12 months, M A S O N S has boosted its listing to a prestigious Gold rating – reflecting the team’s exceptional service levels.
What is a Gold Award?
“Agencies that deliver the best results – selling or letting properties more quickly than their competitors, achieving the highest price asked to price achieved ratio and showing an outstanding level of customer service.” Best Estate Agent Guide
The Best Estate Agent Guide aims to improve service across the UK property industry. The awards analyse the performance of 99.6% of estate agents, and Gold is the most prestigious level available.
To achieve Gold, letting agents must demonstrate excellence in a range of core indicators drawn from property listings data on Rightmove. This includes:
- Percentage of new instructions
- Percentage share of lets agreed
- Growth of market share
- Asking prices
- Achieved prices
- Price reductions
Performance is analysed at a hyper-local level to account for differences in regional property markets. Alongside this, careful consideration is given to each agent’s Google reviews–and thanks to our lovely landlords and tenants, ours are great!
“I can’t speak highly enough of Masons and the exceptional service provided by Luke and his team. We have just moved from Hitchin to New York and let our house and so it was all the more important that we had a service we could trust while we’re overseas. Every aspect has been note perfect and as other reviewers have commented the personal, hands-on service is truly excellent.” Fiona Rogers
What’s the M A S O N S secret?
To achieve Gold requires consistently excellent performance, and the M A S O N S team believes this relies on significant investment in how its properties are marketed.
The M A S O N S approach results in rapid lettings that minimise void periods. Thanks to on-point pricing – based on a breadth of market knowledge – very few price reductions are needed. Add to this a property package that includes professionally edited photos, engaging video tours, floorplans, and flexible viewing opportunities, and you have a winning formula.
A leader for lettings in Hertfordshire
With only one other local letting agent securing Gold, the M A S O N S team is proud to gain recognition of its progress in delivering its core mission: to raise the bar for lettings and property management across Hertfordshire.
As M A S O N S goes from strength to strength, the Gold award confirms that core values – delivering expertise, flexibility and transparency – are hitting the mark, when it comes to delivering award-winning results.
“Raising our Best Estate Agent Guide rating from Excellent (Silver) to Exceptional (Gold) in just one year is a great achievement for M A S O N S. Knowing the in-depth analysis that underpins this UK-wide award scheme gives us real confidence that our approach to lettings is delivering the very best service to landlords and tenants in Hertfordshire.” Luke Mason, Founding Director
Experience the ‘Gold’ treatment!
The best news… landlords and tenants across Hertfordshire should no longer accept anything less than a ‘gold-level’ service — which is exactly the way it should be. If you’re looking to let or rent a property in the area, drop us a line. *
*Red carpet available while stocks last!
M A S O N S is a leading letting agent in Hitchin, covering rental and buy-to-let properties in Hertfordshire. Founded on award-winning lettings experience, we specialise in property management, buy-to-let in Hitchin, and residential lettings. Contact us at 01462 557 477 or [email protected]
